Metro Plan: How to Use the Underground / U-Bahn Network in Vienna, Austria

Navigating Vienna is a breeze thanks to its efficient, modern public transportation system—especially the U-Bahn (underground) network. Whether you're visiting the Austrian capital for a few days or planning an extended stay, understanding how to use the U-Bahn can make your journey smoother and more enjoyable. Operated by Wiener Linien, this system connects key parts of the city and runs nearly around the clock. From purchasing tickets to finding maps and learning about rules for bikes or food, this guide covers everything you need to know to confidently explore Vienna by underground train.

The Austrian capital has a very modern, clean and convenient network of public transport. Subways (U-bahn), suburban railways (S-bahn), trams, busses and other alternatives will help you to get from point A to point B 24 hours a day. The official public transport company of the city is called Wiener Linien. Check out their webiste for timetables, maps, routes and tickets, here: https://www.wienerlinien.at/web/wl-en

Where to find a map of the Vienna Metro / Underground / U-Bahn Network?

Using the U-Bahn (Underground) is a very convenient way to get from one place to another within Vienna. Here are a couple of options to secure yourself a map of the U-Bahn network.

• Google Maps on your phone: it will show you the nearest U-Bahn station based on your location
• free tourist information leaflets and brochures (you can get them at tourist offices, major railway stations and the airport)
• every U-Bahn station has a map of the public transport network on display: just take a photo of it with your phone
• mobile apps, travel apps
• Wiener Linien official site
• The Vienna Subway System (unofficial site)
• travel books

What are the operating hours of the Vienna U-Bahn?

The Vienna U-Bahn operates pretty much every day of the year, starting from around 5:00 AM and going until midnight. During peak hours, typically in the mornings and evenings, the trains come every few minutes, making it quick and efficient to get around. On weekends or public holidays, the frequency is reduced, and the service starts a little later. If you're heading out after midnight, you'll still find trains running, just with fewer options available until about 2:00 AM. Check the schedule to plan your travels and avoid any surprises.

Where can I purchase U-Bahn tickets in Vienna?

Getting your U-Bahn ticket in Vienna is pretty simple. Most stations are equipped with automated ticket vending machines where you can buy your tickets. Alternatively, if you're more of a face-to-face person, Wiener Linien service centers in major stations are always ready to help you out. If you're on the go, grab a ticket through the Wiener Linien app—perfect for those who love tech and hate carrying paper tickets. And let’s not forget, some shops, like supermarkets and tobacco kiosks, also offer tickets for those unexpected journeys.

How do I validate my U-Bahn ticket before boarding?

No need to worry about validation if you’ve bought a standard ticket, either paper or digital. Once you’ve got your ticket, it’s good to go. Just hop on and enjoy your ride. For older paper tickets, though, don’t forget to validate them at one of the stamping machines before you head to the platform. Vienna’s public transport runs on an honor system, meaning you’re expected to have a valid ticket at all times. If you forget, though, don’t be surprised if a ticket inspector shows up with a fine.

Are there any discounts available for U-Bahn tickets?

Vienna loves making things accessible for everyone, so yes, there are discounts available on U-Bahn tickets. Kids under 6 ride for free, while children aged 6-15 and students get a nice discount. Seniors and people with disabilities also enjoy special rates. If you’re a regular traveler, there are day passes and monthly tickets that save you even more. Residents of Vienna can sometimes access even more special deals, so it’s worth checking if you qualify for extra savings before buying your ticket.

Can I bring my bicycle on the U-Bahn?

Yes, you can definitely bring your bicycle on the U-Bahn in Vienna, but there are some rules to keep in mind. Bikes need to be placed in the designated bike areas, usually at the front or back of the train. You’ll need to purchase a separate bicycle ticket, which is quite affordable. However, during peak times, usually in the morning and late afternoon, bicycles aren’t allowed to ensure the trains aren't too crowded. If you're traveling outside these busy hours, feel free to hop on with your bike, and enjoy the ride!

Is smoking allowed on U-Bahn trains and in stations?

Nope, smoking is not allowed on U-Bahn trains or inside the stations in Vienna. The entire public transport system, including buses and trams, has a strict no-smoking policy. While it may seem tempting to light up, especially if you’re waiting for your train, be aware that fines can be issued for smoking in these areas. The good news? There are plenty of outdoor spaces, including designated smoking zones, where you can enjoy your cigarette before or after your trip.

What should I do if I forget to validate my ticket?

It happens—sometimes we forget to validate our ticket before boarding. If you realize it before you board, simply find a ticket validation machine and stamp it. If you're already on the train, don’t panic. You can still get off at the next stop and validate your ticket. Just remember that if a ticket inspector comes around and finds you without a validated ticket, you’ll be fined. So, the best advice? Always double-check your ticket and stamp it if needed, and if in doubt, speak to a station agent for guidance.

Are there any rules regarding food and drink on the U-Bahn?

While Vienna’s U-Bahn doesn't strictly forbid eating or drinking, it’s generally better to keep things low-key. Large meals or strong-smelling food can make your fellow passengers uncomfortable, and no one wants that. A quick snack or drink is fine, but keep it discreet and avoid making a mess. Especially during peak times, when the train can be packed, it’s best to wait until you get to a station or park to enjoy your food. The goal is to make your journey pleasant for yourself and others!

Can I use my U-Bahn ticket on other forms of public transport in Vienna?

Absolutely! Your U-Bahn ticket is valid across Vienna’s entire public transport network. This includes trams, buses, and trains within the city. So whether you’re hopping off the U-Bahn to catch a tram or switching to a bus, your ticket works seamlessly. Just make sure the ticket is valid for the zones and duration of your trip. Vienna’s transport system is all about convenience, so you won’t have to worry about buying different tickets for different rides. It's one ticket for all your travels!

What are the peak hours for U-Bahn travel in Vienna?

If you’re looking to avoid crowds, it’s best to steer clear of Vienna’s U-Bahn during peak hours. The busiest times are in the morning from around 7:00 AM to 9:00 AM and again in the late afternoon from 4:00 PM to 6:00 PM, when commuters are making their way to or from work. During these hours, the trains are packed, and personal space can be hard to find. If you prefer a more relaxed ride, try traveling before 7:00 AM or after 6:00 PM. The trains are quieter, and you’ll have more room to yourself.

Vienna City Card

Save money during your stay in Vienna with this special card. It will give you discounts for many venues and sights that are frequented by tourists, plus it comes with free travel on public transport.
Info: https://www.wien.info/en/travel-info/vienna-city-card

We hope that these tips will help you in planning an enjoyable vacation to Vienna.